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Please refer to the following articles for more information about this option: http://www.genie9.com/shared/disaster_recovery_walkthrough.aspx http://www.genie9.com/shared/disaster_recovery_strategies.aspx APPLIES TO GBM 7.0 and above Thank you! Blank Password: Select to run only when logged on in the schedule task. Configure and create a new user Backup with the same password as in the Time Capsule Then map the new folder and try checking in Genie Timeline views the folder. The memory could not be "read". What is the difference between Windows System Restore and Disaster Recovery? Error Message: “PX.dll file not found error message”

To solve this issue, click Start -> All Programs -> Accessories -> System Tools -> click "Scheduled Tasks" (in Windows XP) or "Task Scheduler" (in Windows Vista and 7) -> Look Knowledge Base FAQs Contact Support Contact Sales Find Product Key Tutorials and Manuals Our Clients: Home Products Genie Timeline Home Genie Backup Manager Home Expand the following items in the Local Computer Policy list: Computer Configuration Windows Settings Security Settings Local Policies Click User Rights Assignment. This hotfix may receive additional testing.

Double-click Access this computer from the network, and then click Add User or Group. What can we do to improve this information? Do I need to keep the previous version or can I safely uninstall it? Error Message: "Missing index.gix file, can't continue without this file" Not receiving E-mail What can we do to improve this information?

Where GBM APPLICATION is as follow: GBMPro8 for GBM Pro GBMHome8 for GBM Home GBMServer8 for GBM Server If the problem persists, download the following ISO Image and use a Third Knowledge Base FAQs Contact Support Contact Sales Find Product Key Tutorials and Manuals Our Clients: Home Products Genie Timeline Home Genie Backup Manager Home In 15 minutes, the Task Scheduler scavenger tool, which start 10 minutes after the Task Scheduler service is started, should have freed enough buffer memory, and you would be able to If you were not able to find the information you were looking for, or you need assistance with a Genie9 product, please contact Genie9 Support.

What can we do to improve this information? NOTE: When the script starts the Task Scheduler, it is normal to receive: The requested service has already been started. To force GBM to use a specific temp folder, Go to Tools> Global Preferences> General> Under Temporary files folder> Select “Use the following temp location” and browse for the local drive Since GBM uses an enhanced 64-bit zip engine that creates backup files without the 2GB split limitation the previous GBM versions had.

Never worry about losing it again with GCloud Backup (Why should i worry?) Get it now (Free) X Introducing Zoolz 2.0 Never worry about losing your data again by moving it Provide feedback on this information Was this information relevant? GBM uses Windows Scheduled Tasks agent to schedule unattended backup jobs, make sure that the Scheduled Tasks agent is active by manually creating a scheduled task and running it once. Your feedback is used to help us improve our support content.

Please see the application event log for more detail." SYMPTOMS When opening GBM you receive the above error message RESOLUTION: Make sure that you have the build: 9.0.567.891 or later. GBM utilizes VSS to backup open files to backup open files without the need to install additional Plug-ins. Oh yeah, did we mention that it's Free :) START NOW 100% Secure, 100% Private, 100% Mobile Downloads| Education Request Quote Contact Sales +1 (202) 697-9168 11:00 AM – 7:00 Start the AirPort Utility and connect to your Time Capsule 2.

Select the Local Users and Groups node 3. Never worry about losing it again with GCloud Backup (Why should i worry?) Get it now (Free) X Introducing Zoolz 2.0 Never worry about losing your data again by moving it You can download the latest build from the following link: http://www.genie-soft.com/download/download.html Then go to the following paths: Drive:\Program Files\Genie9\Genie Backup Manager\redist86 Drive:\Program Files\Genie9\Genie Backup Manager\redist64 And execute the setup file. So please make sure to schedule the backup job using the same user profile where you've created it. 4.

Click Check Names to verify the entries. For LaCie editions, go to C:\Program Files\LaCie\ Instead of: C:\Program Files\Genie-soft APPLIES TO: All Genie Backup Manager 8 editions Thank you! Manually install the dll manually: 1. Knowledge Base FAQs Contact Support Contact Sales Find Product Key Tutorials and Manuals Our Clients: Home Products Genie Timeline Home Genie Backup Manager Home

If you were not able to find the information you were looking for, or you need assistance with a Genie9 product, please contact Genie9 Support. Your feedback is used to help us improve our support content. I had expected the new version to be installed over the previous version, but that did not happen. x x x X X Got Android ?

Knowledge Base FAQs Contact Support Contact Sales Find Product Key Tutorials and Manuals Our Clients: Home Products Genie Timeline Home Genie Backup Manager Home You can download the latest build from here http://www.genie-soft.com/download/download.html If you have imaging software on your computer, try to update them. Click Ok, then Update to restart the Time Capsule Adding a user account: If a password was configured in step 7, please perform the following in Windows: 1. Oh yeah, did we mention that it's Free :) START NOW 100% Secure, 100% Private, 100% Mobile Downloads| Education Request Quote Contact Sales +1 (202) 697-9168 11:00 AM – 7:00

The correct solution for this to make sure that your backup destination along with the backup filename does not exceed 259 characters. FAT 32 file size limitation: FAT 32 has click here to download the file 2. A scheduled backup job has been renamed The scheduled task was created with a user account details entered at the authentication process different than the ones used at the current log Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Windows XP service pack that contains this hotfix." To download fix please use

Oh yeah, did we mention that it's Free :) START NOW 100% Secure, 100% Private, 100% Mobile Downloads| Education Request Quote Contact Sales +1 (202) 697-9168 11:00 AM – 7:00 Create a login password: Windows XP and above require login password when running schedule while logged on or not: http://support.microsoft.com/kb/310715/en-us 5. Never worry about losing it again with GCloud Backup (Why should i worry?) Get it now (Free) X Introducing Zoolz 2.0 Never worry about losing your data again by moving it So if your backup is larger than 4GB and you are backing up to a FAT 32 file system, please refer to the following knowledgebase on how to resolve: http://www.genie-soft.com/asp/community/KnowledgeArticle.asp?KBID=113

What can we do to improve this information? Click OK two times Thank you! Provide feedback on this information Was this information relevant? What can we do to improve this information?

RESOLUTION: Please make sure that you are logged on into your user’s account with the correct password, Even though if you are an administrator the scheduler will not recognize you as Oh yeah, did we mention that it's Free :) START NOW 100% Secure, 100% Private, 100% Mobile Downloads| Education Request Quote Contact Sales +1 (202) 697-9168 11:00 AM – 7:00 Your feedback is used to help us improve our support content.