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If you're unable to watch in multiple browsers, or if you prefer to use your current browser, continue to the next troubleshooting step. Click OK. Restart your browser Sometimes restarting your browser can clear this issue. Attempting to play again from the original browser window will likely result in the same error.

You can not post a blank message. Reply Tyler says: March 29, 2012 at 8:27 pm I have Lion. This error is usually caused by one of three things: A computer setting preventing Silverlight from storing files it needs to play your movie or TV show An issue with the Press and hold the Windows key and tap the letter R on the keyboard at the same time.

If you are logged in as an administrator, use the Microsoft Fix it Tool linked at the top of this article, or see the How to clean a corrupted Silverlight installation Select Netflix Home, then Member Sign In to log back in and play your movie or TV show again. Click Open Date & Time Preferences. Click the Finder icon from the Dock at the bottom of the screen.

Enter your password. You may want to print the following steps. TechnipagesSmart phone, gadget and computer tipsHome Downloads Topics Android Gaming Hardware Internet iOS Mac Office Software Windows Submit Privacy About Fix Netflix DRM Error N8156-6013 Tweet August 1, 2015 by Mitch Quit your browser, restart it, and play your movie or TV show again.

Sign in Transcript Statistics 84,684 views 126 Like this video? We could view our queue and everything, but when trying to play a streaming movie, the error message below would appear. To confirm your account has admin rights, try the following troubleshooting steps: Run browser as Administrator Quit all open browsers - including this window! The steps listed in the article did not work This article did not address what I was searching for The wording used in this article made it confusing Other...

Right-Click the mspr.hds file and click Delete. Make any changes necessary. Log in as another Windows user If you are able to play your movie or TV show, the new user account has the needed permissions to use the Silverlight player. My family and I thank you!Michael DryReply Raj says: September 14, 2011 at 11:24 pm You sir, are a god among men.

Nope. To create a new Administrator account: From the Apple symbol in the upper left corner of the screen, select System Preferences. I just got my Macbook one week ago ,ive been trying to stream movies but that Digital Rights Management error N8151 keeps poppin up! Thank you so much for the EXACT FIX!

Reboot your computer Shut your computer down completely and restart it. Thanks to Chris, my Super Geek of the day!! You may want to print the following steps. Any file or folder on a Macintosh can be hidden from normal users.

In order to fix it here, I deleted the entire ~/Library/Application Support/Microsoft/Silverlight folder, and the preference file at ~/Library/Preferences/com.microsoft.silverlight.plist, then reinstalled Silverlight. I've called Netflix 3 times already but they don't know what to do. It will prompt you to install Silverlight. If you are able to watch in another browser, your current browser may be experiencing an issue with the Silverlight plug-in used by Netflix.com.

Follow the prompts to complete installation. Open the Application Data folder. Verify administrative rights on your OS X profile The Netflix.com player uses the Microsoft Silverlight plug-in, which requires that your OSX profile has administrative rights. Click the Finder icon from the Dock at the bottom of the screen.

Try playing your movie or TV show in another browser. Please note that we are currently unable to respond to feedback submitted through this form. In Lion there is no PlayReady folder in both Libraries, the user and root ones. and search for Microsoft Mr.

Apparently Microsoft Silverlight takes a hash of some of the hardware in your system and uses it when making DRM keys. Select Show Hidden Files and Folders. Click the Macintosh HD icon. Support Apple Support Communities Shop the Apple Online Store (1-800-MY-APPLE), visit an Apple Retail Store, or find a reseller.

What to do if there is a DRM error ... Solutions for Windows 8, 7, Vista, XP and Mac are all shown below. The problem occurred whether trying to use Windows Media Center or in a web browser (like Internet Explorer or Firefox). To confirm your account rights: From the Apple symbol in the upper left corner of the screen, select System Preferences.