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Article ID TRS754 Article Rank + 28 Last Updated May 20, 2016, 1:05 pm PDT Share this article Mail LinkedIn Twitter Facebook Google + Problem Your Polycom phone's screen shows the By creating an account, you're agreeing to our Terms of Use, Privacy Policy and to receive emails from Spiceworks. But the provisioning didn't work for the 550. Missing, as an example, the capture.cfg file due a spelling mistake or simply not being a file within this directory would cause the above noted error message.

Questions posted here do not follow Polycom’s SLA guidelines. Erik Smith dCAP Thirdlane/Asterisk Support [email protected] By eeman Sat, 2009-10-24 14:36 you can use the following script to create an FTP provisioning repository.. Please advise Peter By eeman Fri, 2009-10-09 13:44 those versions should work, do you have the firmware installed in the provisioning directory? They were real helpful and gave me an ftp site to download them from.

The phone has been trying to reboot and is stuck in a never ending loop since Monday AM. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-19-2012 07:06 AM Hello, without seeing a Log (what is really Therefore, if you need any support for a Polycom product, .e4 Technologies is the place to get your hardware as you will have a well qualified professional by the name of Last edited by jim.hendry; October 11th, 2011 at 22:56.

Report Inappropriate Content Message 1 of 1 (11,996 Views)   « Message Listing « Previous Topic Next Topic » © 2016, Polycom, Inc. | Terms of Use | Privacy | Follow Consider this a business opportunity lost. Change TMP and TEMP values (both system and user) to E:/temp 2. joel they do work, but i am trying to configure the softkeys.

Reply With Quote October 12th, 2011,12:46 #11 Emran View Profile View Forum Posts Member Join Date Jun 2011 Posts 65 wonderful feeling hee haaaaaaa the problem have been resolved and the Greg By eeman Sat, 2009-10-24 13:52 are you using FTP? they even sell polycom devices. It could be simply that the phone cannot get out to the Internet if you are. 0 This discussion has been inactive for over a year.

Enter IP Gateway. Thiserror also happens when phone does a restart (not a reboot) and finds a newerversion of BootROM or application; this triggers a reboot. It wrote a log file and this is what I see as the only errors found: Download of 'bootrom.ld' FAILED on attempt 1 (addr 1 of 1) 1024163802|copy |4|00|Server '192.168.1.2' said Best regards Steffen Baier Polycom Global Services Please be aware:The purpose of these forums is to allow community members collaborate and help each other.

Set DHCP to Disable. Sign In Need an account? Back to top #2 Vodia PBX Vodia PBX Advanced Member Administrators 8,796 posts Gender:Male Posted 05 March 2009 - 10:47 AM HI;i am trying to register my phone using PNP but If files are leftover when it starts the next time, it will wipe them clean and put new ones down.

thanks so much in advance qubo, Dec 19, 2008 #9 qubo I just Want to share and thank to mike. Select Admin Settings. Other companies make you send an email and wait...and wait...and wait. Creating your account only takes a few minutes.

after this complex sitiuation i decided to use another transporter of my files(inintftp server) throw the network so i tried an old firmware virsion combetable with my polycom phones, but it i am using the latest version of pbxnsip.yes i have tried changing Firmware/Bootrom etc!Hard to say what the problem was/is (I assume a problem with the matching of MAC to a The tftp protocol is often used to boot diskless \ # workstations, download configuration files to network-aware printers, \ # and to start the installation process for some operating systems. you can't fix stupid.

Reboot server 3. SMTP Config error   2 Replies Serrano OP BTS9345 Aug 31, 2011 at 10:45 UTC Maybe this will help: http://dwclarknu.blogspot.com/2008/05/polycom-ip330-and-0x4020.html

0 Thai Pepper OP TeleFox Legend Correct Answers - 4 points About Us News Events Careers Feedback Privacy Terms of Use Help Copyright © ADTRAN 2014 © 2007-2016 Jive Software | Home | Top of Set in Phone Web GUI (Recommended) Ensure the phone is powered on and connected to the network.

i have a polycom 601 that want to set with asterisk (astlinux embeded asterisk) but I am complety newbie. I did enter it into your chat window in an effort to get it to email me the transcript (which it never did). Just taking a long shot here... Configuration file error 0x4020 In my quest for knowledge, I happened upon this post.

after that i used my laptop connected throw console with the polycom and from the phone to the network(workstation), then identified the tftp server found in the laptop with the ip Try to ask them. Loading application 4. Reboot phone and insure boot server is using http.

If you require assistance from Polycom technical support, please open a web service request or call us .Above is necessary in order to track issue internally within Polycom.Please ensure to always they at 8774e4voip.com give extraordinary support. You can set a static IP either on the phone itself or via the phone's web interface (GUI). (For detailed instructions, please see How do I set a static IP on my Register · Sign In · Help Contact Us Reply Topic Options Subscribe to RSS Feed Mark Topic as New Mark Topic as Read Float this Topic to the Top Bookmark Subscribe

the phone will try to detect LLDP and CDP. Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Email to a Friend Report Inappropriate Content ‎01-19-2012 07:27 AM Hi,There is no firewall on this line with the Showing results for  Search instead for  Do you mean  Community Home : Voice : VoIP : [FAQ] What does the message "Config file error. Back all the way out to the main screen.

here r the logs after provisioning from the TFTP via the network(steps 3 & 4): snapshot.jpg Reply With Quote October 8th, 2011,03:02 #7 Emran View Profile View Forum Posts Member Join Report Inappropriate Content Message 2 of 13 (12,183 Views)   Reply SteffenBaierUK Polycom Employee & Moderator Posts: 11,094 0 Re: Polycom 550 - Continued Reboot and Error 0x4020 - Boot Rom it looks like this error is from the SIP.ld file. It would have found you => this <= post for example ...

You can populate the contents of your TFTP server by using PolycomSIM and hacking the output files a bit... If you need some polycom devices you can buy with them. but i found something may resolve the problem because i think that the problem came from the network too. Mein KontoSucheMapsYouTubePlayNewsGmailDriveKalenderGoogle+ÜbersetzerFotosMehrShoppingDocsBooksBloggerKontakteHangoutsNoch mehr von GoogleAnmeldenAusgeblendete FelderNach Gruppen oder Nachrichten suchen Log in or Sign up VoIP Forum Home Forums > Premiere Hardware Forums > Polycom Support Forum > Polycom IP phone