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fax machine error Lake Spring, Missouri

Enable the BFT capability on the remote machine if supported. note: If your HP Fax model is provided with an Answer Mode button, this should be set to one of the following values: Fax FaxTel Answer Machine If your HP Fax To contact HP for any other issue or doubt, please skip to the Troubleshooting and Help section below. Try the fax when telephone line conditions have improved.

Skip to Step 4: Final steps to try before contacting HP. Confirm that the remote caller is a fax machine and not a voice call. Try to send the fax using a different mode. If the copy shows dark vertical lines, the scanner glass and the white reference strip need to be cleaned.

If your HP Fax rings briefly and then stops, other device is answering the line (another fax, credit card machine, PC faxing or communications software, or voice mail). Retry the fax reception when telephone line conditions have improved. Another common reason is that the destination fax is connected to a VoIP (internet phone) line. Faxes fail intermittently or with only one fax number Check the following items to find out the cause of the failure: If static is present on the phone line, fax communication

Contact the destination and confirm the fax number. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). This prevented the fax from receiving any more pages, and caused it to terminate the session prematurely. If the remote machine ends the call just as the local machine starts reception, reduce the ring count on the local machine answering setting.

The user called the correct number, but the machine was configured not to answer. If faxes are sent correctly from the HP Fax front panel but fail when sent from the PC (supposed your HP Fax supports PC faxing), test the communication between the HP If the incoming call cannot be received, stop here, and contact the telephone service provider for assistance. Other reasons can include power outages and other power-related problems.

Error Code(s) Definitions/Causes Solutions 300 The fax session completed without errors. Unspecified If our servers cannot determine the reason for a fax failure then the reason returned will be "Unspecified." Did you find it helpful? Skip to Step 4: Final steps to try before contacting HP. Microsoft Word) Step 2:  Go to File menu and click Print.   Step 3: Choose RingCentral Internet Fax Printer menu and then click Print.  The document should be added to the fax.

IBM WebSphere Portal Home IBM Logo Sign Up Log In Contact HP - Anonymous Contact HP Product Context View Support Home Test page Product Home Product Warranty Result ConcentraWrapper currently selected Contact the sender to make sure a document is ready and correctly loaded in the sending fax machine. The Country/Language settings may have to be configured again. Configure the fax settings as indicated below: Fax menu option Setting Answer Ring Pattern (or Answer Pattern) All Rings Automatic Reports Setup Every Error Send a fax to the test fax

Country: Ireland Select a location Americas Europe, Middle East, Africa Asia Pacific and Oceania Select a language Confirm Back Z7_M0I02JG0KOT530A6KJKFRQ0816 hp-detect-load-my-device-portlet Actions ${title} Loading... Confirm that the local user really wants to attempt a poll reception. Support Forum Join the conversation! All rights reserved.

Retry the fax reception when telephone line conditions have improved. Interpreting fax send error codes This table contains fax send error codes. If your HP Fax product is connected to an ISDN, PBX or ADSL line, consult the following document, How to set up your HP Fax product on an ISDN, PBX and The most common image quality problems with faxes are pages that come out too dark, too light or are unreadable due to streaks, splotches and spots.

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Besides, signal strength and quality can be lost with long cables. note: Phone line quality is the most common reason for intermittent fax failures. note: If errors occur every time a fax is sent or received, go to Troubleshooting Fax Transmission and Reception Issues. Set the local machine to receive at a lower transmission speed.

Check the phone line state by following these steps: Disconnect the phone cable from the HP Fax machine, and plug the cable into a standard single-line telephone. Call the telephone provider if line conditions fail to improve. Consult your HP User Guide for any doubt about how to set up your HP Fax and what features should be enabled. The most common cause of dirty copies is spilled or leaking toner or ink.

No solution is available. Configure the remote machine for poll transmission. If the failure remains after replacing the cable, please contact your phone company for assistance. We are now investigating the problem.

If ECM is enabled, then disable it. Otherwise, ask the sender reconfigure the remote machine to send at a compatible speed. 228 The remote machine attempted to initiate a poll transmission from the local machine even though the Call the telephone provider if line conditions fail to improve. caution: Do not turn off the unit before disconnecting the cable.

Retry the fax reception when telephone line conditions have improved. If it is possible to send and receive faxes after disconnecting the other devices, add these devices back one at a time to find out which device was causing the failure. Connect the fax to a regular analog phone line. Ask the remote user to reconfigure the sending fax machine to send using a standard (letter or A4) page width. 281 282 ECM 283 284 285 ECM 286 290 The telephone

Besides, make sure that the Rings to Answer value is set to a number of rings equal or larger than one. When the computer goes into suspend or power save mode, the processes that communicate both the unit and the computer, cannot work. This situation is usually due to extremely poor line conditions. Step 3: Verifying the fax configuration and settings Follow the steps listed below to set up the fax with a basic configuration in order to test the HP Fax functionalities: Remove

On the Software Download page, select your Operating System version (for example, Windows XP). Normally, this option is located in the Fax History field on the HP Director application.