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If you are waiting for a tech visit or box replacement, you can always access your Foxtel service via Foxtel Go. Step 1: Check Smartcard ∨ ∧ Find your Smartcard inside your Foxtel box, either sticking out of a slot on the front of the box or hidden behind a door. Still not getting a signal? Reset now Log in GetFoxtel GotFoxtel ForBusiness Tv guide Support Foxtel TV Foxtel Broadband Foxtel Home Phone Accounts & billing Moving home Foxtel Community Troubleshooting & tech help Foxtel iQ

Register today Forgot password? Related Box user guides Issues with Foxtel iQ/iQ2 (iQHD) and MyStar boxes Picture issues Audio issues More Foxtel iQ error messages More Troubleshooting & tech help More Support Still having trouble? Please call us. You'll get an error message saying searching for listings, please wait.

nbn™ from Foxtel Foxtel Hub WiFi modem Extras Account Login My package Pay my bill View my bill Profile & settings Need a Foxtel ID? Step 4: Reset your Foxtel box and check for loose connections ∨ ∧ Sometimes, all your box needs is a reboot. Contact Us Shop & Upgrades TV upgrades Add channel packs Add HD Add specialty channels Upgrade set top boxes Accessories Magazine Broadband bundles Bundles Why bundle? Related Box user guides Issues with Foxtel iQ/iQ2 (iQHD) and MyStar boxes Picture issues Audio issues More Foxtel iQ error messages More Troubleshooting & tech help More Support Still having trouble?

If you only have one Foxtel box or the issue isn't occurring on another box, continue to Step 4. You can also ask the Community for helpful answers. Contact Us Shop & Upgrades TV upgrades Add channel packs Add HD Add specialty channels Upgrade set top boxes Accessories Magazine Broadband bundles Bundles Why bundle? Follow the instructions on the top of the card to make sure it's inserted correctly.

Get Support on Facebook Get help on Twitter Find more contact options Foxtel For Home New customersGet Foxtel Existing customersUpgrade, get help, see what's on Foxtel For BusinessGet Foxtel or manage You can check this by going to Settings/WiFi/DHCP against your WiFi connection. If you are waiting for a tech visit or box replacement, you can always access your Foxtel service via Foxtel Go. Get Support on Facebook Get help on Twitter Find more contact options Foxtel For Home New customersGet Foxtel Existing customersUpgrade, get help, see what's on Foxtel For BusinessGet Foxtel or manage

If it says F100 - no satellite signal is being received continue to Step 2. Step 2: Reset your Foxtel box with your card out ∨ ∧ If you're in the middle of recording a show, you’ll lose it, but the reset won’t delete anything from If your box is still showing the red standby light, try turning it on by pressing the Foxtel button at the top of your remote. If a service fault is confirmed in your area, Telstra will address it.

You can also ask the Community for helpful answers. If possible, unscrew both ends of the signal cable that runs between your Foxtel box and the wall plate, blow out any dust that may have built up and screw it Foxtel Access Foxtel All-Stars About Foxtel Customer Terms Legal Stuff Privacy Careers Contact Us Foxtel iQ3 error messages: F0106 no cable signal GET Foxtel GOT Foxtel For Business Foxtel Play Access Foxtel Go Apple apps can be found via the Apple App Store; the Android app at Google Play or the Samsung App Store (selected devices only); and PC/MAC is located on

Contact us Can't find what you want in the Community? Leave the power disconnected for at least 30 seconds. Go here to retrieve your username. Foxtel Access Foxtel All-Stars About Foxtel Customer Terms Legal Stuff Privacy Careers Contact Us Foxtel iQ error messages: F002/F005/F105 there is a problem reading the Smartcard GET Foxtel GOT Foxtel For

Get Support on Facebook Get help on Twitter Find more contact options Foxtel For Home New customersGet Foxtel Existing customersUpgrade, get help, see what's on Foxtel For BusinessGet Foxtel or manage Contact us Can't find what you want in the Community? Wipe the gold chip on the back of the Smartcard with a soft cloth. If you are waiting for a tech visit or box replacement, you can always access your Foxtel service via Foxtel Go.

If it says F106 - no signal is being received continue to Step 2. Related Box user guides Issues with Foxtel iQ/iQ2 (iQHD) and MyStar boxes Picture issues Audio issues More Foxtel iQ error messages More Troubleshooting & tech help More Support Still having trouble? In order to resolve this, the hard-drive will need to be cleaned out and reset. Step 1: Check the error message ∨ ∧ If the error message just says no signal you can get more help here.

Remove it. Picture issues If you're not getting picture or the images are blurry you may need to change your video settings to low resolution. Contact us Can't find what you want in the Community? Step 2: Check if anything is obstructing your satellite dish ∨ ∧ The satellite dish on your roof needs a clear line of sight to the sky to receive the Foxtel

Register today Forgot password? Otherwise try closing the app and restarting the device. Related Box user guides Issues with Foxtel iQ/iQHD and MyStar boxes Picture issues Audio issues More Troubleshooting & tech help More Support Still having trouble? Ask the Community Foxtel Community is nbn™ from Foxtel Foxtel Hub WiFi modem Extras Account Login My package Pay my bill View my bill Profile & settings Need a Foxtel ID?

Step 1: Is it everywhere? ∨ ∧ If you have a multiroom subscription, check to see if every box is experiencing the same problem. Step 4: Reset your Foxtel box and check for loose connections ∨ ∧ Sometimes, all your box needs is a reboot. Leave the power disconnected for at least 30 seconds. Foxtel Go keeps crashing Restart your device and close other applications to ensure system resources are running at optimal performance.

Contact us Can't find what you want in the Community? Some common obstructions include heavy cloud (wait for weather to clear), or trees or foliage (cut it back or otherwise move it so it's out of the way). Contact Us Shop & Upgrades TV upgrades Add channel packs Add HD Add specialty channels Upgrade set top boxes Accessories Magazine Broadband bundles Bundles Why bundle? Let's try to fix that for you.

Register today Forgot password? Within 30 seconds of this screen disappearing, picture should return to the screen (if the picture is gone and the standby light is red, press the standby button on the box) Check for Telstra service faults here. This could be due to third party apps, Proxy settings, VPN, or corporate networks.

Contact our tech team for help. Reset now Log in GetFoxtel GotFoxtel ForBusiness Tv guide Support Foxtel TV Foxtel Broadband Foxtel Home Phone Accounts & billing Moving home Foxtel Community Troubleshooting & tech help MyStar error Contact Us Shop & Upgrades TV upgrades Add channel packs Add HD Add specialty channels Upgrade set top boxes Accessories Magazine Broadband bundles Bundles Why bundle? Call our tech team for help.

A confirmation message will appear asking whether you would like to proceed. If there aren't any service faults in your area go to Step 3. Register today Forgot password? Related Get started with Foxtel Go Features of Foxtel Go More Foxtel apps & extras More Support Still having trouble? Ask the Community Foxtel Community is a quick and easy way

After 60-90 seconds, the standby light should go red temporarily before displaying 'Foxtel iQ3 - We're preparing your iQ3 now.' This may take a couple of minutes splash screen. Step 3: Check if it's happening to all your Foxtel boxes ∨ ∧ If you have more than one Foxtel box, see if it's getting the same error message. If your box is still showing the red standby light, try turning it on by pressing the Foxtel button at the top of your remote.