fax phone off hook error Letha Idaho

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fax phone off hook error Letha, Idaho

I would recommend following this HP document on 'Phone Off Hook' Status Message Displays on the Control Panel.I also need to find out what type of added features do you have The line works---I can hear a tone on a handset coming out of the device. Support Forum Join the conversation! How JustAnswer Works: Ask an Expert Experts are full of valuable knowledge and are ready to help with any question.

Recently it is not ringing when our phone rings (uses the same number) and the display on the fax machine says PHONE OFF HOOK. Check the fax machine's display after disconnecting each phone or device and if the message clears after disconnecting a particular phone or device from the line, that is where the problem Plug in power and then plug in the phone line.4. Ask the community!

Mark it as an accepted solution!I am not a Comcast employee.Was your question answered?Mark it as a solution! 1 Kudo Posted by jp4166 ‎05-28-2013 01:27 PM Contributor View All Member Since: Ask Richard Your Own Question Richard, Technician Category: Printers Satisfied Customers: 5359 Experience: AAS Degree in Computer Technology. 46422908 Type Your Printers Question Here... Reply 0 0 Lions2011 Teacher Posts: 83 Member Since: ‎09-16-2011 Message 10 of 13 (8,511 Views) Report Inappropriate Content Re: phone off hook [Edited] Options Mark as New Bookmark Subscribe Subscribe For details on how to unplug the power cord, refer to Notice for Unplugging the Power Cord.

When cable is disconnected blinking stops and dial tone is restored. Contact your telephone company and the manufacturer of your terminal adapter or telephone adapter. I started digging on the internet to find out why I kept getting "phone offhook" messages when i would plug it in. Privacy Policy © Copyright 2016 HP Development Company, L.P.

Reply 0 0 Meetse Top Student Posts: 6 Member Since: ‎08-03-2014 Message 8 of 14 (3,442 Views) Report Inappropriate Content Re: Off Hook Fax Mode on HP 4630 Options Mark as Pressing Stop or Cancel should return the display to a ready state. Our DSL comes in on a separate line. Hello,What is the Make and Model of your fax machine?

HP All-in-One and Fax Products - Troubleshooting Phone Off Hook Front Panel Messages A Phone Off Hook message is shown from the front panel of your HP faxing product. What's probably happening is there are random or junk signals on the outer two pins causing the printer to think line 2 has gone off hook in error. If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. Two weeks ago, i started having problems with my HP all in 1 fax machine.

The message Off hook fax mode stays on machine even after we have hung up the phone and the only way to get rid of that message is to shut down I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? Solved! Options Mark as New Bookmark Subscribe Subscribe to RSS Feed Highlight Print Report Thanks for passing the information on to others. 0 Kudos Posted by dsanbo ‎08-11-2009 09:03 AM Edited on

If phone off hook message continues and you've made sure that the line is active (has a dial-tone), then continue to the next step. Z7_3054ICK0KGTE30AQO5O3KA30N0 hp-concentra-wrapper-portlet Actions ${title} Loading... Wait 60 seconds. An alarm device or other electronic device is using the phone line.

When the error message without the support code is displayed, refer to A Message Is Displayed. I have tried the reset but still having same problem.Is there anyone who can help? Summary of Reports and Lists Check 9: Is the document loaded properly? note: If using ISDN or PBX, detach the HP printer or fax machine from the ISDN A/D converter or from the PBX and use a 2 wired cable between the ISDN

You will need a T10 Torx head driver and perhaps a medium slot style screwdriver. Credentials confirmed by a Fortune 500 verification firm. If you are in a hurry, press the Stop button to close the message, then send the fax. Adv.

The power supply has probably failed.http://cgi.ebay.com by Bert on Oct 9, 2007 at 9:01pm Add comment Please sign in to comment 0 I'm pretty handy---would that module be easy to reinstall? Visit now Z7_3054ICK0KGTE30AQO5O3KA30H4 hp-feedback-banner-portlet Actions ${title} Loading... I worked on behalf of HP. I am a paying customer just like you!

Reply 2 2 Shaz12 Top Student Posts: 4 Member Since: ‎07-28-2014 Message 5 of 14 (3,490 Views) Report Inappropriate Content Re: Off Hook Fax Mode on HP 4630 Options Mark as I am Rick. The outer two pins cause a host of errors including mine. Mark it as an accepted solution!I am not a Comcast employee.

If you already have dialed by selecting from the redial history or by using the Numeric button, select the recipient from the coded memory dial. Reply 0 0 jczey3 Student Posts: 1 Member Since: ‎04-13-2012 Message 9 of 13 (8,567 Views) Report Inappropriate Content Re: phone off hook Options Mark as New Bookmark Subscribe Subscribe to Typically this issue results from having a telephone receiver off hook (the handset is lifted) somewhere in the premise and the telephone line is open. Maybe I'll just get another one that works (hopefully)...

If the message does not clear, unplug the power cable from the back of the unit, wait 15 seconds, and then plug in the power cable.if issue still exists try the by Bert on Oct 10, 2007 at 1:33pm Add comment Please sign in to comment 0 Thanks. The LIU (if a separate component) may need to be replaced or the HP product may need to be serviced. Reconnect the power cord and wait for the printer/fax machine to fully start up and become idle.

You can eliminate all premise equipment by connecting the fax machine directly to the VoIP ATA to see if the message clears. The printer/faxes only use the middle two pins of the 4 pins on the connectors. You cannot send faxes if the power is turned off. You can dial one recipient by selecting from the redial history or by using the Numeric buttons as the recipient of sequential broadcasting.

How does HP install software and gather data? If the Phone off hook remains, continue to the next step. If you hear anything other than a dial tone, including silence, then the phone line is in use and is probably the reason the fax machine is showing a message. How does HP install software and gather data?

Hmmm, it looks like a "works good" item can be had off of eBay for about $20 more than the parts item... Reply 0 Re: Off Hook Fax Mode on HP 4630 07-30-2014 01:01 PM Thank you for this information.Is there a reason why you put the fax phone cord into 2-EXT on Z7_M0I02JG0KONJ30ACBBF8MM1084 hp-hero-support-search Actions ${title} Loading... LIST.

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