etp.dat file balckberry error Branscomb California

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etp.dat file balckberry error Branscomb, California

Good luck Shaba 0 LVL 1 Overall: Level 1 Message Author Comment by:KANEWONG2010-09-18 I tried to create a dummy EPT.DAT file with some text in it, then using gmail send The activation process begins. 3. CrackBerry Forums News & Rumors Help & How To Question & Answer Contests Free Ringtones Free Wallpapers BlackBerry Phones Shop Accessories Best BB10 Apps Gallery Tip Us On News Download our Contact Us - BlackBerryForums.com - Archive - Top LinkBack LinkBack URL About LinkBacks Bookmark & Share Digg this Thread!

Phone: +353-1-6854011 / Email:This email address is being protected from spambots. Support|Get Help From Our Experts Request SupportRemote SupportRIM NewsfeedsDocumentationSoftware Downloads You are here: Home Support FAQ Enterprise Activation Issues Copyright © 2016 B-Connected Limited. Check documentation for more. Enter the Email address for the user of the BlackBerry2.

Featured Post Want to promote your upcoming event? Showing results for  Search instead for  Do you mean  All New Topics | All New Posts Device Support Forums BlackBerry powered by Android Smartphones (PRIV, DTEK50) BlackBerry Hub+ BlackBerry® 10 Smartphones Back to top ↑ Additional Information Check the MAGT log files from the day when the issue occurred to troubleshoot this issue. Report Inappropriate Content Message 6 of 7 (23,017 Views) 0 Likes knottyrope Guru III Posts: 32,139 Registered: ‎06-25-2008 My Device: I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini

Before starting the enterprise activation process, turn off message forwarding until the BlackBerry smartphone user has completed the enterprise activation process. Visit our YouTube channel to get the latest webinars, technology news, product overviews, and so much more. I have 7 users and only 5 were able to initialize. Resolution 4 Verify whether changes are made to the ETP.dat message.

When the BlackBerry Enterprise Server has sent all the required information to the BlackBerry device, the following message is displayed: Your email address “” is now enabled 6. try whitelisting blackberry.net on the SPAM filters and see. To give thanks, click thumbs upClick to search the Knowledge Base at BTSC and click to Read The Fabulous ManualsBESAdmin's, please make a signature with your BES environment info.SIM Free BlackBerry Find Out How Today Suggested Solutions Title # Comments Views Activity External clients can't send emails through POP3/SMTP hosted on our SBS2011 9 26 10d o365 Exchange Online - outlook non-cached

However I believe this is likely to be an issue with the BlackBerry server.Can anyone please shed some light on this issue? Cause 5 The ETP.dat message is sent to two BlackBerry smartphone user accounts. It's important, and FREE!Click "Accept as Solution" if your problem is solved. The ETP.dat activation message is deleted or modified by an anti-virus application or message blocking software. 3.

A BlackBerry device user receives a new BlackBerry device and contacts you to activate it. 2. When I try to activate, I receive an error on the blackberry which says "The Blackberry Enterprise Server has not responded to your activation request. The error message is, "The BlackBerry Enterprise Server has not responded to your activation request" 2 Different Phones - a Curve and a Torch 9800 2 Different Carriers 2 Different Email Join Now For immediate help use Live now!

After 40 minutes, the smartphone stops trying to start the enterprise activation process and displays one of the following messages: The server is not responding. Desktop | Mobile | Mobile Lite Advertising Partner

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The following scenario outlines the steps used to prepare for a wireless enterprise activation process: 1. It's important, and FREE!Click "Accept as Solution" if your problem is solved. Solved Blackberry ETP.DAT file problem Posted on 2010-09-18 BlackBerry Exchange 1 Verified Solution 2 Comments 2,280 Views Last Modified: 2012-05-10 Hi; I am trying to run enterprise activation for my user To give thanks, click thumbs upClick to search the Knowledge Base at BTSC and click to Read The Fabulous ManualsBESAdmin's, please make a signature with your BES environment info.SIM Free BlackBerry

All times are GMT -5. Comment Submit Your Comment By clicking you are agreeing to Experts Exchange's Terms of Use. Join our community for more solutions or to ask questions. Buy my KnottyRope App hereBES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V Report Inappropriate Content Message 5 of 7 (23,027 Views) 0 Likes jshylock New Contributor

try whitelisting blackberry.net on the SPAM filters and see. Check user is in sufficient wireless coverage- Due to different "Themes" developed for BlackBerry devices, reading the number of Bars available is sometimes not accurate, check the "Options - Status" menu How? For more info click here.

The BlackBerry device displays a status of Verifying Encryption. Get 1:1 Help Now Advertise Here Enjoyed your answer? The BlackBerry Enterprise Server, which monitors the BlackBerry device user’s mailbox, picks up the ETP.DAT message. Send the BlackBerry smartphone user a blank .dat file from an external email address.How? - If it's not connected to the BES, how can it receive any messages?

Cause 4 The ETP.dat message has been blocked, deleted or modified, or is not accessible on the Microsoft Exchange server. I am using MX Logic for spam filtering but they told me, the email has been sent to my Ex server already, this is proved by my message tracking. Report Inappropriate Content Message 9 of 17 (110,008 Views) 0 Likes joaodagraca New Member Posts: 1 Registered: ‎01-28-2010 My Device: Blackberry Pearl My Carrier: Vodacom Re: Cannot activate new user - The BlackBerry Enterprise Server and the BlackBerry device establish a master encryption key.

Email messages are sent to the BlackBerry smartphone PST folder; therefore, the BlackBerry Enterprise Server cannot access the enterprise (ETP.dat) activation message. 2. I found that, the ETP.DAT file has been sent by the BB handheld to his email accunt at Exchange 2007, and I can see the email flow from Message Tracking tool By default, the logs are located in the Blackberry Enterprise Server installation directory in: :\Program files\Research In Motion\Blackberry Enterprise Server\logs\. Click here to Backup the data on your BlackBerry Device!

The BlackBerry Enterprise Server processes the data attached to the message, first verifying that the encrypted password matches the one set for the BlackBerry device user. The time now is 12:46 AM. Check for the ETP.dat message in users inbox (if it's arriving there is it being modified by a spam filter/AVirus software) - If that etp.dat message is not arriving, as recommended Resolution2.Restart the enterprise activation process using the correct email address.

Resolution 1.The BlackBerry smartphone user should verify that the email messages can be sent and received by using an email application on the computer. Please cancel this request and contact your IT support team or continue to wait for a repsonseugh...so frustrating. One of those took days of retrying. Hello, I am looking for some advice and guidance with setting up this service.

After 40 minutes, the BlackBerry smartphone stops trying to start the enterprise activation process and displays one of the following messages:The server is not responding.