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fax error code 345 Laceys Spring, Alabama

However, the ability to send the entire document will be improved. Say thanks by clicking the Kudos Thumbs Up to the right in the post.If my post resolved your problem, please mark it as an Accepted Solution .I worked for HP but These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Call the telephone provider if line conditions fail to improve.*Disable ECM.

Typically this is because the local fax machine answered a voice call. Call the telephone provider if line conditions fail to improve. Try to send the fax using a different mode. Be sure to check out all the helpful videos at: hp.com/supportvideos and on our YouTube channel: youtube.com/hpprintersupportI work for HP.

Why can't HP find this problem and help me resolve it. user-manual-OfficeJet 6110... Aaron Can you help with this problem? This is usually caused by one of the following reasons: The user called the wrong number.

Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting Poll transmission from a remote machine is typically configured with each fax session. Configure the remote machine for document reception by clearing any paper jams, loading sufficient paper, and clearing any other error messages. The remote user canceled the fax transmission by pressing the Stop key immediately prior to, or just as the local machine answered the call.

If the error persists, and error correction is in use for the fax session, disable ECM. Configure the machine to start reception at a lower speed. Set the host machine to receive at a slower transmission speed. This situation is usually due to extremely poor line conditions.

This is usually a defect in the remote sending machine. No solution is available because the two machines are incompatible. 318 The remote machine cannot support a fax reception at the page width selected by the local machine. You may NOT copy or distribute the content that appears on this site without written permission from Fixya Ltd. © 2005-2015, Fixya, Ltd. I hope this helps.

Call the telephone provider if line conditions fail to improve. *Disable ECM. Errors might still occur, and might result in a degraded image quality on the received page. If these transmissions are successful, then notify the user of the remote machine to make them aware of the issue. Error Code(s) Definitions/Causes Solutions 238 239 ECM 240 ECM 241 ECM The sending fax machine sent an unexpected communication.

Thanks - I work on behalf of HP"HP respects and is committed to protecting the personal information of our covered individuals." You can read more in the HP Privacy Statment Reply HP Customer Support Z7_3054ICK0KGTE30AQO5O3KA30U7 hp-contact-secondary-navigation-portlet Actions ${title} Loading... The remote machine temporarily disabled answering due to a condition such as lack of paper or a paper jam. Try sending the fax again. 312 A remote fax machine failed to answer the call.

Retry the fax reception when telephone line conditions have improved. So, I guess I'll pitch the PRO (joke joke joke) 8600 and buy another brand PFSCopier. Be sure to check out all the helpful videos at: hp.com/supportvideos and on our YouTube channel: youtube.com/hpprintersupportI work for HP. The remote (calling) fax machine determined that there was a feature incompatibility between the two machines.

Search the Community Entire ForumThis CategoryThis BoardUsers turn on suggested results Auto-suggest helps you quickly narrow down your search results by suggesting Complementary Content Discussion Boards Open Menu Discussion Boards Open Menu Welcome to the Forum! Retry the fax reception when telephone line conditions have improved. If the fax fails when sending to other machines, turn it off for 10 seconds, turn back on, and then try sending again.

Other reasons can include power outages and other power-related problems.The call-waiting service can cause this error. However, the ability to transmit the entire document will be improved. *Try sending at a lower transmission speed. Reply 0 0 « Message Listing « Previous Topic Next Topic » Related Documents Testing Your HP Fax Machine with the HP Fax Test ServiceHP Printers - Network Scanner Connection is Remote diagnostics cannot occur between machines with incompatible remote versions.

If you think you have received a fake HP Support message, please report it to us by clicking on the blue “Report Inappropriate Content” button above the message. Reply 0 0 barrythompson Student Posts: 1 Member Since: ‎09-21-2016 Message 4 of 4 (128 Views) Report Inappropriate Content Re: HP Officejet 4500 fax error 345 Options Mark as New Bookmark Errors might still occur, and might result in a degraded image quality on the received page. Try sending at a lower transmission speed Here is a helpful link for Troubleshooting Fax Transmission and Reception Issues.

These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Evidently, it is a problem with Analog vs Digital. However, the remote diagnostic versions that are supported by the two machines are incompatible. Remove any pass-through devices from the phone line, and then try the fax again.

noisy/dirty telephone/fax line - corrosion on the terminal, joints, connectors, pins, plugs, jacks, telephone outlet or even on the provider's system. These errors can occur if the phone lines in the area to be faxed are old or there is noise (static on the phone line). Have the telephone company check the line. 431 The sending fax machine did not receive a response after terminating a transmission. Error Code(s) Definitions/Causes Solutions 420 421 A handshaking (connection) error occurred at some point in the process from the sending fax machine.

It shows that fax was went but I need to know if it did? Reply 0 Reply 0 0 Sunshyn2005 HP Support Agent Posts: 16,819 Member Since: ‎09-02-2013 Message 2 of 7 (4,561 Views) Report Inappropriate Content Re: FAX Error Codes 349 and 351 Options Send to another fax machine to make sure the issue is with the one specific remote machine. 380 ECM The remote machine failed to issue a valid response to a CTC The call-waiting service can cause this error.

Call the telephone provider if line conditions fail to improve. 291 292 The received fax could not be stored. May 21, 2008 | Printers & Copiers 2 Answers Faxing problem with HP Office Jet 7130 all-in-one hi- chances are you need to change the setting on you hp printer, i Confirm that the remote user has the correct password, and that the local machine is configured with the same password, if this option is available. 230 The remote machine attempted to Remote diagnostics cannot occur between machines with incompatible remote versions. 316 The local machine is set to initiate document transmission, but detected that the remote machine is not able to receive